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TERMS OF SERVICE
By engaging our services you are making an agreement to the following terms:
| 1 | By instructing Search Squad I am fully aware that I have entered a “binding” agreement between me (THE CLIENT) and Search Squad (THE MERCHANT). |
| 2 | I can confirm I am over 18 years old. |
| 3 | I am aware of the Search Squad's "No trace, No fee" policy and will only be charged the location fee should Search Squad find a contact address for my missing person. |
| 4 | I will not use the information supplied by Search Squad for any illegal or considered unlawful activities. I am aware that Search Squad cannot reveal the original sources of any accumulated case information without the prior consent of the traced individual. |
| 5 | I agree that my interests in finding this person in no way associate in harming them or their associates, physically, emotionally or their media / public image. |
| 6 | To my knowledge, I can confirm there is no legal reason restricting me from perusing any personal information on my submission (Trace). There are no legal judgments or restrictions incurred by UK court or other responsible, recognised authorities, including offshore authorities, banning my seeing or restricting my distance from the person I am tracing. (We don’t want to break the law) |
| 7 | I am aware that Search Squad has been instructed by me to find a new, or confirm a current, contact address of my missing person and may not in all cases, including mine, find extra or additional information such as telephone, email or other forms of direct/immediate contact. By submitting this instruction or trace request to Search Squad I confirm that I am aware the primary objective of Search Squad is to locate a place/address of contact for my missing person or death confirmation, and additional information is not always available or within the agreed fee that I submit today. |
| 8 | I also agree that Search Squad or their staff members are not liable for any losses, in any case whatsoever, which may occur due to my location request, such as any loss of inheritance. |
| 9 | I agree that by instructing Search Squad with the submission (trace) I make today I am solely responsible for the instruction given, and the “agreed“ fee. The agreed fee will become payable from me, upon the location (trace) of the missing person. In turn, of the “agreed” fee Search Squad (THE MERCHANT) agree to forward, by Email, a full location (trace) Report on the submitted individual. I have sufficient means to pay the said and “agreed” fee and by submitting my request I agree that I will be responsible and liable for any such payment due. I agree that the “agreed” location fee can be debited on completion of my search by my supplied payments method (credit or debit card). I agree and am aware that any outstanding payments, or ignored requests for payments, resulting from my submission, for any reason will be or perused via our collections agent or can be automatically debited via my supplied billing method (credit or debit card). I agree that payment in all cases, including the submission I make today, must be paid for within seven (7) consecutive days of the positive findings and subsequent contact to me of the positive findings by the agreed email or telephone method. |
| 10 | I agree that I will not withhold vital details or give misleading information regarding my submission. I am aware that by withholding, or giving misleading, information concerning my submission may incur location fees, submission fees or other costs that will not be refunded. It may also result in legal actions being taken. I will supply, to the best of my knowledge, all relevant details regarding my trace and will not withhold information which may hold relevance to my submission. |
| 11 | I am aware that after I receive my positive report I have a full two weeks (14 days) to ask Search Squad to double check or re-trace their original findings free of any further costs. |
| 12 | I am also aware that Search Squad takes data security and the processing of private information very seriously and does not hold, store or pass on any of my own or my case details. |
| 13 | All costs are final and refunds, either partial or full, are subject to Search Squad's discretion. |
| 14 | I am aware that Search Squad cannot reveal the original sources of any accumulated case information. |
| 15 | Submission fees. I am aware that in some cases Search Squad asks for, additional submission fees, to enable further searches or obtain documents which incur internal costs, these are non-refundable. I am entitled to decline further searches and submission fees before any are implemented. We don't always ask for fees but sometimes we think certain searches that involve costs will be beneficial to your trace. We will always contact you to discuss submission fees beforehand. Submission fees are additional search fees and are not inclusive of location fees. |
| 16 | I am an adult, of sound mind and responsible for my actions, and I agree freely for Search Squad to conduct this search on my behalf. I am fully aware of the future charges that may be incurred by my actions today. |
| 17 | I am aware Search Squad has the right to deny or cease further enquiries, without notice or reason with any submission at any time. |
| 18 | Rights of legitimate disclosure. Some case submissions will require us to obtain the consent of our traced person before we can pass on any contact data. This does not apply to all cases however if we deem your specific case to require additional permissions we may need to obtain consent prior to disclosure of data. Location fees will still be applicable. |
| 19 | Chargebacks. We are sorry to advise that each incorrect chargeback via our card payments company, Worldpay, incur a £20+VAT charge which is implemented by Worldpay. By instructing us today you are aware that each chargeback that is incorrectly processed incurs a £20+VAT penalty. |
| 20 | I am also aware that I have a full 24hrs to cancel my tracing instruction. |
| 21 | Search Squad reserve the right to read/see any details passed via or through our offices, for any intermediary services. |